• Systems & network analysis and design.

• IT Project Management.

• Staffing analysis.

• IT Operations analysis.

• Cybersecurity Risk Management analysis and planning.

• Systems analysis, design, and installation.

• Systems availability and redundancy.

• Systems monitoring and logging.

• Email & productivity.

• Voice & collaboration.

• IT Asset Management systems.

• Emergency notification & communication systems.

• School information systems (SIS).

• Learning management systems (LMS).

• Security and camera systems.

• Mobile device management (MDM).

• Server hardware.

• Server backups.

• Windows Server and Linux.

• Virtualization.

• Storage.

• Systems integrations & automation.

Specialties: Nutanix, VMWare ESXi/vSphere, VMWare vCenter, Google Workspace (formerly Google Apps, G Suite), Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Emergency Responder, Jamf Pro, Active Directory, Canvas LMS, Blackbaud K12, Blackbaud FE and RE administration, SingleWire Informacast, Lenel OnGuard.

• Network analysis, design, and installation.

• Network monitoring & logging.

• Internet, firewalls, routing, and switching.

• Virtual Private Networks (VPN).

• Wireless networking.

• Network redundancy & resiliency. 

• Network segmentation.

• Network security.

• Network troubleshooting and repair.

Specialities: Ubiquiti, Cisco Catalyst switching, Cisco Meraki security appliances, switches, and wireless access points.

• Computers & mobile devices.

• Operating System installation, and troubleshooting.

• Software installation, configuration, and troubleshooting.

• Peripheral device installation and troubleshooting.

• Data backup solutions.

• Device security.

• Smart technology & home automation.

Specialties: macOS, iOS, iPadOS, Windows, Chromebooks.

• Remote technical support (phone, video, chat, & email).

• On-site support based on availability.